You are entitled to a 30-Day Money-Back Guarantee or a product exchange. Please contact info@sunahoils.com stating your order number and we will issue you instructions to follow, such as sending the package back to our fulfillment facility, then you may expect a refund within 1-3 business days.

At Sunah Oils, we ensure our products are handled carefully however if the product arrives severely damaged then please take an image of the damage and send it to info@sunahoils.com within the first 24 hours of receiving the package and we will issue a new product.